Privacy Policy

This Privacy Policy explains how OnTheMap collects, uses, stores, and shares personal information when you use our website and services.

Information We Collect

We collect information you provide directly, such as account details, profile information, company details, GEO location data that you enter, billing and subscription metadata, and support messages.

For MRR features, we collect and process Stripe-related information that you provide by connecting your Stripe account.

We also collect limited technical information automatically, such as IP address, browser type, device details, pages visited, and timestamps for security, analytics, and service reliability.

How We Use Information

We use personal information to provide and improve OnTheMap, operate user accounts, process subscriptions and payments, prevent abuse, communicate about service updates, and comply with legal obligations.

Cookies and Tracking

We use basic cookies and similar technologies to keep sessions working, remember preferences, and measure product usage. We use Google Analytics for analytics and traffic measurement. You can manage cookies in your browser settings.

Sharing of Information

We may share information with trusted service providers that help us run the platform, such as hosting, analytics, customer support, and payment processors. We may also disclose information when required by law or to protect our rights and users.

Key providers we use include Vercel (hosting and infrastructure), Convex (database and backend services), WorkOS (authentication), Google Analytics (analytics), and Stripe (payments and MRR-related processing).

Data Retention

We retain information for as long as needed to provide the service, resolve disputes, enforce agreements, and meet legal or financial record requirements.

Your Rights

Depending on your location, you may have rights to request access, correction, deletion, export, or restriction of your personal data.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information, but no method of transmission or storage is fully secure.

Children's Privacy

OnTheMap is not intended for children under 13, and we do not knowingly collect personal data from children under 13.

Contact

For privacy requests or questions, contact us at legal@onthemap.co.

Policy Updates

We may update this policy occasionally. The updated version is effective when posted on this page.

Last updated: April 16, 2026